Kawanden — Curated Journeys & Expedition Travel
Last Updated: Dec,25, 2025

At Kawanden (kawanden.com), we value privacy, transparency, and trust. This page explains how we responsibly manage personal data and outlines the terms that apply when you access our website or travel with us.

By using our website or confirming a booking, you agree to the policies outlined below.

1.1 Our Commitment to Privacy

Kawanden collects and processes personal data only when necessary to design, manage, and deliver meaningful travel experiences. We do so responsibly, transparently, and in accordance with applicable data protection regulations, including Indonesia’s Personal Data Protection Law (UU No. 27 of 2022) and generally accepted international privacy principles.

1.2 Personal Data We Collect

Depending on the nature of your inquiry or booking, we may collect:

• Name and contact details
• Nationality and identification details (passport or ID, when required)
• Travel preferences, itineraries, and booking information
• Emergency contact details
• Limited technical data (IP address, browser type, cookies)

We collect only data that is relevant and necessary for service delivery.

1.3 How We Use Your Data

Your personal data is processed for the following purposes:

• To respond to inquiries and manage bookings
• To arrange accommodation, transportation, guides, activities, and insurance
• To communicate important travel information and updates
• To comply with legal and administrative obligations
• To improve our services and website experience

We do not sell, trade, or misuse personal data.

1.4 Legal Basis for Processing (GDPR-Style Transparency)

Where applicable, personal data is processed based on:

• Your consent
• The performance of a contract (travel arrangements)
• Legal obligations
• Kawanden’s legitimate interests, limited strictly to service improvement and operational needs

1.5 Data Sharing

Personal data may be shared only with trusted third parties directly involved in your journey, such as:

• Local guides and community partners
• Accommodation and transport providers
• Insurance providers (when insurance is included)
• Authorities, when legally required

All partners are expected to handle data with appropriate care and confidentiality.

1.6 Data Security & Retention

We apply reasonable technical and organizational safeguards to protect personal data. Data is retained only for as long as necessary to fulfill its purpose or meet legal requirements, after which it is securely deleted or anonymized.

1.7 Your Data Rights

Subject to applicable laws, you have the right to:

• Access your personal data
• Request correction or updates
• Request deletion or restriction of processing, where applicable
• Withdraw consent for non-essential communications

Requests may be submitted through our official contact channels.

2.1 Nature of Our Services

Kawanden curates travel experiences ranging from cultural journeys to remote expeditions within Indonesia. Certain journeys involve physical activity, natural environments, and limited facilities.

Our experiences are designed for travelers seeking depth, authenticity, and responsible adventure.

2.2 Booking & Participation

By confirming a booking, participants:

• Confirm that all provided information is accurate
• Accept the nature of adventure and expedition travel
• Agree to follow instructions from Kawanden representatives, guides, and local hosts

Kawanden reserves the right to refuse or discontinue participation when safety, respect, or conduct standards are not met.

2.3 Safety & Risk Awareness

Adventure travel involves inherent risks, including environmental conditions, terrain challenges, and limited access to medical facilities. Participants acknowledge these risks and agree to travel responsibly.

2.4 Insurance

For selected journeys, domestic travel insurance within Indonesia is included for all participants. Coverage is subject to the insurance provider’s terms and limitations.

Participants are encouraged to obtain additional personal insurance covering international travel, trip cancellation, and extended medical evacuation.

2.5 Media & Cultural Respect

Photography and documentation must be conducted respectfully and with consent. Certain cultural moments or locations may be restricted.

2.6 Itinerary Adjustments

Travel itineraries may be adjusted due to weather, safety considerations, or local conditions. Such changes are part of responsible expedition travel and do not automatically entitle participants to refunds.

Due to the nature of curated and expedition-based travel:

• Refund eligibility depends on timing and operational arrangements
• Certain deposits or services may be non-refundable

Detailed refund terms will be provided during the booking process.

To the extent permitted by applicable law, Kawanden shall not be liable for indirect or consequential losses arising from participation in travel activities, except where caused by proven negligence.

Participants remain responsible for their personal belongings, health condition, and compliance with local regulations.

These policies are governed by the laws of the Republic of Indonesia.